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Fortinet VPN

Installing official version of the Forticlient VPN

Ubuntu 22.04 LTS (Jammy)

https://www.fortinet.com/support/product-downloads/linux Follow the Forticlient 7.0 subsection Ubuntu 16.04 LTS installation instructions. There are multiple subsections with the same name, so make sure you are under the Forticlient 7.0 section.

Ubuntu 20.04 LTS

Download .deb package from Ahola SharePoint: https://aholagroup.sharepoint.com/:u:/s/IT/EWbOOIBgY59BkCCUIIvqjSIBH5NVPW0bBDqasvZd7E2rLQ?e=24PBay

Install FortiClient

Navigate to folder you downloaded the .deb package and run:

sudo apt install ./forticlient_7.0.3.0137_amd64.deb

To run the FortiClient you can just search it from the top left corner activities by writing the FortiClient and then clicking the icon.

Connecting to EMS can be done via GUI or via CLI:

GUI

Navigate to zero trust telemetry tab and add ems.aholagroup.com to the ems section.

CLI

On CLI you can use command:

sudo /opt/forticlient/epctrl -r ems.aholagroup.com

This command adds ems to forticlient.

After doing this you can go to remote access tab and use your firstname.lastname@attracs.com login to connect to the VPN.

Please note that user must have MFA authenticator set as default as described in this document: https://aholagroup.sharepoint.com/:w:/s/ITSupportUserManuals/EQma6pl75btNhJISRY8RuEAB4zq2AVOd7v0-kLu3bztHxQ?e=ccVKHV

instruction send from Ahola Help Center

VPN-Instructions.pdf

Problems:

When connecting with Forticlient 7.0.3 on Ubuntu 22.04, after clicking OK on the certificate confirmation popup, the VPN immediately disconnects and gives an error:

Login failed: Insufficient credential(s). Please check the password, client certificate, etc.

This problem seems to go away after installing a newer version of Forticlient from their own website.